PAYMENTS

C.O.D. Payment to the courier upon delivery of the product purchased

The notification to the customer of which courier will be responsible for delivery will be made ​​by phone call.  Nothing more than what is stated in the order will be due by the customer.

Payment with cash:  Make payment to the courier upon delivery of the product purchased. Later with Law.  201 of 6/12/2011 the use of cash may not be for amounts equal to or greater than 1,000, 00 €.  

The courier will only accept exact sums, is not expected to return the rest. 

Payment with cheque or bank draft:Make payment to the courier upon delivery of the product purchased. The courier will only accept cheques or bank drafts payable Flash Srl,  signed, non-transferable and do not turn.

Advance Bank transfer

Flash Srl will send a copy of the invoice and the Bank Coordinates to allow the customer to do the payment.

The order will be shipped only when the actual crediting of the amount due on the c / c Flash Srl, which must be within 7 working days from the date of acceptance.  Go beyond those limits, the order will be automatically canceled.  The purpose of the bank transfer must contain:

1) The number of reference for the invoice;

2) Name and surname of the order

 

TERMS OF BUSINESS

Minimum order  € 100.00

All the price are excluding VAT

Return of goods not ordered or defected:

The Customer must inform Flash Srl, as agreed by art. 132 of the Consumption Code, within 15 days from the delivery. We cannot accept Return without regular DDT and our authorization.

Return will not be accepted if done after the 15 days from the delivery of the order.

Flash Srl will contact the courier that, in order with his availability, will collect the defected good.

Flash Srl has the right to verify the defect  and if confirmed will send the goods in substitution or a repayment.

Flash Srl is allowed to refuse return if the products are not returned in their original packaging and with adequate external packaging

The carriage expenses has always  to be paid by the customer unless the goods are defected.

The contract between Flash Srl and the Customer shall be concluded with the acceptance, even partial, by Flash Srl this acceptance is automatic, unless otherwise communicated to the client.  By placing an order in the manner provided, the Customer declares to have read all the information provided to him during the purchase process, and accept the general conditions and payment transcribed below.

These conditions of sale for the purchase of products and services made by Fax, Phone, E-mail and on the website www.flashsrl.it  directed by Flash S.r.l. with legal office in Via G. Marconi 25, Gazzada (VA) P.IVA IT02378130120.

The customer, once the purchase procedure is done, will print or save an electronic copy and keep these general conditions of sale, in compliance with the requirements of Art.  3 and 4 of Decree No. 185/1999 on distance selling.

 

SHIPPING

Flash can accept orders for delivery in Italian territory and delivery in other countries.  In both cases, the shipping costs will be calculated and communicated to the customer after the order.  The cancellation is possible only until the issuance of invoice or of the transport document.

For each order placed, Flash Srl issues an invoice of material and send it via e-mail to the Customer, in accordance with Article 14 of Presidential Decree 445/2000.  For the issuance of the invoice we will use the information provided by the Customer.  No change in the bill will be possible after the issuance of invoice.

Delivery costs and / or incidental expenses will be charged to the customer.  The payment of the goods by the customer will be using the method chosen when ordering.  Nothing is due from the Customer with respect to the total shown at the end of the purchase process.

No responsibility can be attributed to Flash Srl in case of delay in the order or delivery of the order.

Upon delivery of the goods by the courier, the customer is required to check:

1) that the number of packages delivered corresponds to that indicated on the invoice;

2) that the packaging is not damaged, or wet or otherwise altered, including the sealing materials (adhesive tape or metal)

Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified, SUBJECT TO INSPECTION WRITTEN (specify why RESERVE, eg. "Packaging broken", "package crushed" , etc..) on the proof of delivery courier.  Once signed the slip, the customer cannot make any objection on the external characteristic of the delivered.

Any problems concerning the physical, correspondence or completeness of the products received must be reported immediately.

Once signed the slip, the customer cannot make any objection on the external characteristic of the delivered.    Flash Srl reserves in any case require further documentation to the customer to prove the actual damage.

In the case of non-collection within 5 working days of the material in storage at the warehouses of the courier because of repeated inability to deliver to the address specified by the customer when the order, the order will be sent back at the warehouses of  Flash Srl.  

All carriage expenses will be charged to the customer.

PRIVACY

CUSTOMER INFORMATION AND SUPPLIERS

Information on article 13 of Legislative Decree 196 of 30 June 2003.

The DL 196/2003 protects the confidentiality of personal data and imposes a number of obligations on those who "process" personal information concerning other parties.  Among the most important obligations that the law imposes respect, is to inform the stakeholders and obtain their consent in cases prescribed treatment, especially for processing activities in relation to which the data must be disclosed to other parties.  In light of the above, therefore, we are pleased to inform you that, pursuant to article 13 of the law in question, writing firm that collects and processes data concerning your enterprise for purposes related to the management of ordinary business relations, namely, to compile registry lists, maintenance of customer / supplier, invoicing, management of the creditor for the satisfaction of all the obligations required by law.  Your information also may be used for purposes only internal statistical and market research.  The treatments can be made through either computer or manual, in compliance with all the precautions necessary to ensure the security and confidentiality of information.  Your information also may be disclosed to third parties only for technical and operational requirements closely related to the purposes set out above and in particular to the following categories: a) organizations, professionals, companies or other places we responsible for the processing related fulfillment of administrative, accounting and management related to the ordinary conduct of our business, including for purposes of debt b) to public authorities and administrations in fulfillment of legal obligations, c) banks, financial or other persons to whom the transfer of such data is necessary for the performance of our company in relation to, for our part, the contractual obligations towards You.  Either your conferment of the data that your consent can be freely expressed, but your refusal will make it impossible, for our part, to enter into contracts and other obligations connected and properly handle their trading relationship.  According to art.  13 paragraph 1 letter ‘e’, we hereby inform you of your rights of access to personal data pursuant to art. 7.

You have the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form.

You have the right to obtain the indication:

a) the origin of personal data;

b) the purposes and methods of treatment;

c) the logic applied in case of processing carried out with the aid of electronic instruments;

d) the identity of the owner, manager and the representative appointed pursuant to art.  5, paragraph 2;

e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

You have the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed;

c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right.

The interested party has the right to object, in whole or in part:

a) for legitimate reasons to the processing of personal data, pertinent for collection purposes;

b) the processing of personal data concerning him for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication also via mail, fax or SMS.

With this letter, we then consider yourself, as of now informed on the treatments carried out by us, pursuant to and for the purposes of the said article 13 of the law in question.

Flash S.r.l.

Flash S.r.l. is a trademark, P.Iva e C.F. IT02378130120 – Share Capital Euro 10.400,00 i.v.

Register of Companies of Varese VA – 1997 – 41103 – R.E.A. 253109