Delivery and Shipping

Flash can accept orders for delivery in Italian territory and delivery in other countries.  In both cases, the shipping costs will be calculated and communicated to the customer after the order.  The cancellation is possible only until the issuance of invoice or of the transport document.

For each order placed, Flash Srl issues an invoice of material and send it via e-mail to the Customer, in accordance with Article 14 of Presidential Decree 445/2000.  For the issuance of the invoice we will use the information provided by the Customer.  No change in the bill will be possible after the issuance of invoice.

Delivery costs and / or incidental expenses will be charged to the customer.  The payment of the goods by the customer will be using the method chosen when ordering.  Nothing is due from the Customer with respect to the total shown at the end of the purchase process.

No responsibility can be attributed to Flash Srl in case of delay in the order or delivery of the order.

Upon delivery of the goods by the courier, the customer is required to check:

1) that the number of packages delivered corresponds to that indicated on the invoice;

2) that the packaging is not damaged, or wet or otherwise altered, including the sealing materials (adhesive tape or metal)

Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified, SUBJECT TO INSPECTION WRITTEN (specify why RESERVE, eg. "Packaging broken", "package crushed" , etc..) on the proof of delivery courier.  Once signed the slip, the customer cannot make any objection on the external characteristic of the delivered.

Any problems concerning the physical, correspondence or completeness of the products received must be reported immediately.

Once signed the slip, the customer cannot make any objection on the external characteristic of the delivered.    Flash Srl reserves in any case require further documentation to the customer to prove the actual damage.

In the case of non-collection within 5 working days of the material in storage at the warehouses of the courier because of repeated inability to deliver to the address specified by the customer when the order, the order will be sent back at the warehouses of  Flash Srl.  

All carriage expenses will be charged to the customer.